Leander Family Practice - Patient Survey 2017 Results

Patient Survey 2017 Results

The survey had 3 responses up to 21st December 2017.

Very easy - 1 (33.3%).
Easy - 1 (33.3%).
Difficult - 0 (0.0%).
Very difficult - 1 (33.3%).
No response - 0 (0.0%).

This is a free-text question, so analysis cannot be performed.

The following free-text responses were declared:

Not required (1)
N/A (1)
Early morning even in emergency when we call.we keep on holding and listen to the recording that it's busy. It happens every time.it was a question of 3 people before me for the call to be connected but it took one hour fifteen minutes. (1)

Very helpful - 1 (33.3%).
Helpful - 2 (66.7%).
Neither helpful nor unhelpful - 0 (0.0%).
Unhelpful - 0 (0.0%).
Very unhelpful - 0 (0.0%).
No response - 0 (0.0%).

This is a free-text question, so analysis cannot be performed.

The following free-text responses were declared:

The team is friendly but clinic are always late. Today I’ve waited for 1 hour after my appointment time before being seen. (1)
Dr Siddiqui is by far the best GP around. He genuinely cares for his patients and treats them with respect and kindness. Very knowledgable and helpful. This practice has improved significantly in recent years and this is testament to Dr Siddiqui's stewardship. The receptionists are now much more polite and attentive. (1)
A person who visits after a long time and has developed 2 or three different ailments eg my husband had severe pain on his left side near the hip and nothing worked for 10 days went to doctor she said just take paracetamol for 2 weeks and rub this cream fine .but the pain increased and by next week the pain was unbearable to sit. And also some reaction of shaking happened with bronchitis puffs given to him previously . He went in emergency for pain as well as shaking but doctor refused to take interest in pain and said just talk about shaking . There is nothing you can do for pain. Now the pain is worse. He can't sleep.when will doctor diagnose now why the pain? (1)

Male - 1 (33.3%).
Female - 2 (66.7%).
Transgender - 0 (0.0%).
Prefer not to say - 0 (0.0%).
No response - 0 (0.0%).

0-20 - 0 (0.0%).
21-40 - 2 (66.7%).
41-60 - 0 (0.0%).
61-80 - 1 (33.3%).
81+ - 0 (0.0%).
No response - 0 (0.0%).

White British - 0 (0.0%).
Irish - 0 (0.0%).
Other White Background - 0 (0.0%).
Black British - 0 (0.0%).
Black Caribbean - 0 (0.0%).
Black African - 1 (33.3%).
Other Black Background - 0 (0.0%).
British Asian - 0 (0.0%).
Indian - 1 (33.3%).
Pakistani - 1 (33.3%).
Sri Lankan - 0 (0.0%).
Bangladeshi - 0 (0.0%).
Chinese - 0 (0.0%).
Other Asian Background - 0 (0.0%).
Mixed Race - 0 (0.0%).
White & Black Caribbean - 0 (0.0%).
White & Black African - 0 (0.0%).
White & Asian - 0 (0.0%).
Other Mixed Background - 0 (0.0%).
Any other ethnicity - 0 (0.0%).
I would prefer not to say - 0 (0.0%).
No response - 0 (0.0%).

The survey had 3 responses.

Very easy - 1 (33.3%).
Easy - 1 (33.3%).
Difficult - 0 (0.0%).
Very difficult - 1 (33.3%).
No response - 0 (0.0%).

This is a free-text question, so analysis cannot be performed.

The following free-text responses were declared:

Not required (1)
N/A (1)
Early morning even in emergency when we call.we keep on holding and listen to the recording that it's busy. It happens every time.it was a question of 3 people before me for the call to be connected but it took one hour fifteen minutes. (1)

Very helpful - 1 (33.3%).
Helpful - 2 (66.7%).
Neither helpful nor unhelpful - 0 (0.0%).
Unhelpful - 0 (0.0%).
Very unhelpful - 0 (0.0%).
No response - 0 (0.0%).