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Telephone Consultations

It may be possible to request a telephone consultation with a Doctor or Nurse, allowing you to discuss a problem or results which may not need a face to face consultation, also saving you having to take off from work or change other situations. However, if you have a problem that is likely to need an examination, for instance a rash, cough or abdominal pain, then a telephone consultation is not appropriate.

To request a telephone consultation with a doctor or nurse, please telephone the surgery on 020 3457 8727 and advise the receptionist why you need a phone call. If appropriate, she will then arrange for a doctor or nurse to call you back. It is very important that you give us up to date contact telephone numbers and notify us of any changes as soon as possible.

If for any reason you become unable to take the call, please notify the surgery as soon as possible.

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